Privacy Policy

Who we are

Terra Commodity Intelligence ("Terra") provides South African grain-market information — SAFEX price estimates, market data and related commentary — to farmers and market participants, primarily via WhatsApp, Telegram and email. Contact: nico@terraci.io.

What we collect

• Contact details you or your grain-marketing agent share with us: name, phone number, and optionally your email address and region.
• Message delivery records (whether a daily update was delivered) and your replies to our messages.
• Basic technical logs generated when you visit this site or interact with our messaging channels.

How we use it

• To send you the market updates you subscribed to.
• To respond when you contact us.
• To keep our subscriber list accurate (for example, honouring opt-outs).

What we do not do

• We do not sell or rent your personal information.
• We do not share it with third parties except the messaging platforms (e.g. WhatsApp/Meta, Telegram) needed to deliver the service.

Opting out

Reply STOP to any WhatsApp message from us and daily updates cease immediately. Telegram subscribers can use /stop. You can also email nico@terraci.io to have your details removed.

Data retention & security

Subscriber data lives on servers we control, with access limited to Terra personnel. We keep it only while you are subscribed or as required for normal business records.

Your rights

Under South Africa's Protection of Personal Information Act (POPIA) you may request a copy of the information we hold about you, ask for corrections, or ask for deletion — email nico@terraci.io.